Click on the opportunity title to create a career portal account and apply. We recommend you have your resume and cover letter ready so you can upload it when requested. Thank you for taking the time to consider joining Defence Bank. We wish you every success with your application.
Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.
The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.
Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.
Job Description
The opportunity.
Defence Bank is seeking a dynamic Contract Administrator Lead to develop and implement our service provider management system. This newly created role is your opportunity to drive excellence in service delivery, compliance, and service provider relationships—while championing innovation in a member-focused, technology-enabled environment
Key Responsibilities
Reporting to the Chief Technology Officer, you’ll:
Lead negotiations and renewals of sourcing contracts and agreements.
Manage the contract register and review cycles, ensuring systems are up to date.
Provide expert commercial advice to drive measurable improvements in savings, quality, risk, and service.
Build strong service provider relationships and ensure sustainable, compliant sourcing practices.
Deliver timely, comprehensive reporting to senior stakeholders.
Desired Skills and Experience
About you.
Experience managing complex service provider relationships
Commercial negotiation and management skills
Familiarity with service provider governance requirements including obligations related to CPS230
What Sets You Apart
Effective communicator and has a track record of project delivery
Ability to simplify and streamline tasks.
Demonstrated track record in successfully managing multiple projects and delivering project objectives in a timely manner
Degree qualified or background in Property, Construction, Engineering, Business or Commerce
May have 5 years in a Procurement or allied role
Organised and quality administrator
Sound knowledge of contract principles and policy
Effective negotiator
Project Literate, Digitally Driven
We count on you. And you can count on us.
Why Defence Bank?
Join a member-focused organisation driving digital transformation in a dynamic industry.
Develop and implement the bank’s service provider management system
Champion innovation and influence the future of Australian banking technology.
If you’re ready to take accountability, advocate for change, and build frameworks that keep our Bank safe and member-first—apply now and help us shape the future of Defence Bank.
Interested? We'd like to hear from you. Click to apply.
Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.
All successful candidates will be required to complete employment checks prior to an offer of employment.
Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application.
Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.
