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Marketing, communications, corporate affairs, and product
About us.
A unique life requires a unique bank.
Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.
The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.
Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.
Job Description
The opportunity.
This is a 12-month fixed term role covering parental leave. At Defence Bank, our purpose is clear: deliver meaningful, member focused experiences through courageous brand and marketing. In this senior coordination role, you’ll be the central engine behind our marketing workflow—bringing campaigns to life through strong organisation, stakeholder partnership, and operational excellence. You’ll support the end-to-end delivery of marketing projects, manage timelines and briefs, and help ensure brand consistency and high-quality execution across every asset, channel, and audience.
Key responsibilities.
Some of your key responsibilities include:
Coordinate and support the delivery of integrated marketing campaigns from brief to execution and wrap up.
Manage project timelines, requirements, and approvals, ensuring alignment with business objectives.
Partner closely with internal stakeholders to translate business needs into clear briefs and actionable plans.
Support content development across channels, including campaign assets, organic social, and branch level initiatives.
Maintain brand governance, ensuring accuracy, compliance, and consistency across all marketing collateral.
Coordinate branch network marketing requests, toolkits, and local activity support.
Maintain workflow tools, documentation, and reporting dashboards to enable visibility and efficiency.
Track campaign performance and assist in preparing reports, insights, and recommendations.
Contribute to continuous improvement of marketing systems, processes, and collaboration rhythms.
Uphold Defence Bank’s culture and behaviours—Accountability, Communication, Transparency, and Member First.
Desired Skills and Experience
About you.
As our Senior Marketing Coordinator, you’ll be a key driver of smooth, effective campaign delivery—turning ideas into execution and ensuring our marketing efforts land with impact across channels, branches, and member touchpoints. You’ll also play a vital role in elevating our marketing operations—optimising processes, supporting internal partners, and contributing to a culture of collaboration, curiosity, and continuous improvement.
To be successful in this position, you will have:
3–5 years’ experience in marketing, communications, or related roles, with proven coordination experience.
Strong project and stakeholder management capability.
Confidence working across digital, social, and traditional marketing channels.
Excellent attention to detail, organisation, and communication skills.
Experience with marketing tools (CMS, CRM, analytics) is highly regarded.
Ability to collaborate, influence, and maintain positive working relationships.
Experience in financial services or regulated environments is a bonus.
We count on you. And you can count on us.
Why Defence Bank?
Be part of a member focused organisation driven by purpose and values.
Work in a collaborative team that embraces curiosity, innovation, and continuous improvement.
Influence meaningful campaigns and initiatives that support our members and Defence community.
Interested? We'd like to hear from you. Click to apply.
Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.
All successful candidates will be required to complete employment checks prior to an offer of employment.
Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application.
Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.
