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Regional Manager – ACT & Defence Industry Partnerships
27/03/2026
27/04/2026
Permanent - Full Time
ACT
Business development
About us.
A unique life requires a unique bank.
Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.
The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.
Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.
Job Description
The Opportunity.
As the Regional Manager – ACT & Defence Industry Partnerships, you’ll be responsible for the overall performance and capability of the ACT bank branch network, as well as leading the development and execution of a Defence Industry Partnerships (DIP) strategy.
The role builds and maintains strategic relationships across the Defence industry ecosystem, increases organisational presence and influence in Defence industry forums, and converts partnerships into sustainable member, lending and brand outcomes. The role also uplifts internal capability, enabling bank Branch Managers and key stakeholders to confidently participate in Defence relationship management and engagement activities.
In this position, you will:
Lead and motivate Branch Managers and Member Consultants within a geographical region to achieve performance targets both in-branch and through customer calls.
Provide coaching, mentoring, and resolve issues to foster high-performing teams and develop individual capabilities.
Promote Defence Bank within the Defence Community, Defence Industry, and the broader community to enhance awareness and grow the member base.
Develop and deliver a Defence Industry Partnerships strategy and annual engagement plan aligned to enterprise priorities.
Take a proactive approach to managing performance ensuring that timely action is taken and proper process followed to ensure both employee and the Bank are protected.
Implement the network distribution strategy, aligning branch operations with digital and omni-channel goals.
Provide coaching, mentoring, and resolve issues to foster high-performing teams and develop individual capabilities.
Ensure branch operations comply with Defence Bank’s policies, legislation, and risk management protocols.
Work with team members to achieve lending targets and promote home loan opportunities across the network.
Support other regions across Defence Bank if required.
Desired Skills and Experience
What you will bring.
You’re passionate about delivering outstanding service while keeping on track with performance goals. You enjoy developing your knowledge and skills and thrive on the challenge of growing a sustainable business.
You have:
At least eight years' experience leading a sales team ideally within a lending environment and financial services
Vocational Qualification in financial services, sales, or team leadership.
Tier 2 qualification is preferred but not required.
The ability to travel both intra and interstate.
Demonstrated experience or skills in:
Building effective working relationships with stakeholders at all levels.
Adhering to and achieving local sales/business development plans.
Facilitating presentations to small and large groups.
Motivated to achieve agreed goals.
Picking up new concepts quickly.
Time management with the ability to handle unplanned interruptions.
Using Microsoft Office.
We count on you. And you can count on us.
In joining our team, you'll get access to a great range of benefits including:
Reward and recognition platform – a number of vouchers, discounts, ecards and more
Thank you day – each year our employee receive one additional day of paid leave for ‘CEO Day’
Employee assistance program
Corporate wardrobe allowance
Volunteer and community service leave
Referral reward
Education Assistance
Access to parental leave after 6 months of working at the bank
Interested? We'd like to hear from you. Click to apply.
Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.
All successful candidates will be required to complete employment checks prior to an offer of employment.
Only short listed applicants with Australian Working Rights will be contacted to discuss their application.
